APP Guide New Updated | M4U Home

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APP GUIDE MENU

APP GUIDE

Step-1

OWNER SELF REGISTRATION

Click the Button below for Owner Self Registration.
(Need to wait for the Management / Committee to approved then only can login into M4U Home APP)

Icon_Self-Registration

Icon_Hand-Click

Self-Register_I-Mac

Self-Register_Phone-Interface

Username : 22Ajdi8o1 (unit no road owner1) or (unit no owner1 for condo)
(Only can use for 1 time, no duplicate same as create email address)
Suggest to put House Number Unit + Jalan Name + o1 (This "o1" is for the first Owner who registered)
22Ajdi8o2 ("o2" is for the second owner or owner family members and carry forward to "o3")

~ If the unit register for tenant, please follow as 22Ajdi8t1 ("t1" is for First Tenant)

Owner or Residents can choose 3 options to Login M4U Home Apps
Username/ Email Address / Mobile Number (Email Address and Mobile Number based on the Information that residents provide in self registration)

Temporary Password : Follow your own mobile number (Follow management provided)
(This is temporary use, will request to change password when first time login)

IMPORTANT NOTE : Once you did the changes of password, you need to log out first. Then login again using the new password that you change recently

Owner Self Registration

Download M4U Home System APP

Step-2

Please click the button to download M4U Home System APP.

App-Store

Google-Play

Huawei-App-Gallery

Step-3

3 Options to login M4U Home App after approved by management office.

Phone-with-interface_Log-in

22Ajdi8o1

Phone-with-interface_Log-in

abc@gmail.com

Phone-with-interface_Log-in

0123456789

Phone-with-interface_Log-in-to-which-uni

Option 1: Login via
Username

Option 2: Login via
Email Address

Option 3: Login via
Mobile Number

If the owner having more than 1 unit in the same community then can using Option 2 or 3 to login.

3 Options To Login M4U Home System APP

3 things need to do

3 THINGS NEED TO DO

Step-1

Phone-with-interface_3-Thing-Need-Step-1

Set New Password

Step-2

Phone-with-interface_3-Thing-Need-Step-2

Go Setting to enable all

Step-3

Phone-with-interface_3-Thing-Need-Step-3

Logout from the APP first, Then re-login using new password

Basic Introduction

HOW TO DO EMAIL VERIFICATION

1. Check Mailbox (Inbox/SPAM Mail) sending from noreply@manage4u.com.my

Subject: Email Verification Required

Please Click To Verify or copy the link, paste it on a web browser to validate your email address before you can use the account. [There is a link]

2. Just click on Click To Verify. Done the process, if prompt out an Error message, then need to contact Management Office to Resend Re-verify Email.

Error

Notes:

All owners must do this email verification.
Reset Password is required and implement with payment gateway will be sending a copy of the receipt to their email as well.

Basic-PG2-ENG

Basic-PG1

BASIC INTRODUCTION

How to do email verification

How to add unit contact number to guard device

HOW TO ADD UNIT CONTACT NUMBER
TO GUARD DEVICE

Add-Contact-Step-1

Step-1

Go to Menu

Add-Contact-Step-2

Step-2

Go to Unit Contact No.

Add-Contact-Step-3

Step-3

Press + Button

Add-Contact-Step-4

Step-4

Add family / tenant contact number then press add button

Add-Contact-Step-5

Step-5

Press OK button to confirm

Add-Contact-Step-6

Step-6

Here will display the contact,
you can choose who become
the first contact person

Add-Contact-Step-7

Security Guard Device shows
Intercom 1 = Kelly
Intercom 2 = Don
Intercom 3 = Joe

How to add owner family members or tenant

HOW TO ADD OWNER FAMILY MEMBERS / TENANT

Add-Contact-Step-1

Step-1

Go to Menu

Go to Manage User

Step-2

Add-Owner-Family-Step-2

Step-3

Press + Button

Add-Owner-Family-Step-3

Step-4

Add Family Members details, Choose Account Type and username as 22Ajdi8o2. Username cannot indicate spacing, symbol “,” “&” “()”

Add-Owner-Family-Step-4

Step-5

You can set permission

Allow them to view maintenance bill
Set this number to Security Device System then Enable to Green

Add-Owner-Family-Step-5

Step-6

Temporary password will send
via email, Please check mailbox

Add-Owner-Family-Step-6

How to add vehicle

HOW TO ADD VEHICLE

Add-Vehicle-Step-1

Step-1

Go to Menu

Add-Vehicle-Step-2

Step-2

Go to Manage Vehicle

Add-Vehicle-Step-3

Step-3

Press + Button

Add-Vehicle-Step-4

Step-4

Complete the vehicle details then press ADD button

Add-Vehicle-Step-5

Step-5

Press Yes Button

Add-Vehicle-Step-6

Step-6

Press OK Button

Add-Vehicle-Step-7

Step-7

Your vehicle in pending status,
waiting for MO to approve.

Add-Vehicle-Step-8

Step-8

Once MO has approved

will show “Active”

How to collect parcel

HOW TO COLLECT PARCEL

Collect-Parcel-Step-1

Step-1

Received notification

Collect-Parcel-Step-2

Step-2

Open the notification saying that

you have a parcel to be collected

Collect-Parcel-Step-3

Step-3

Go to Menu

Collect-Parcel-Step-4

Step-4

Go to Parcel

Collect-Parcel-Step-5

Step-5

Press the Parcel00284

Collect-Parcel-Step-6

Step-6

Show this Parcel QR Code to
Security Guard to collect the Parcel

How to apply facility booking

HOW TO APPLY FACILITY BOOKING

Apply-Facility-Step-1

Step-1

Go to Booking

Apply-Facility-Step-2

Step-2

Press View Button to check the details

Apply-Facility-Step-3

Step-3

Press Booking button

Apply-Facility-Step-4

Step-4

Select the available Date &

Time then Press Save

Apply-Facility-Step-5

Step-5

Press Confirm

Apply-Facility-Step-6

Step-6

Your facility booking is

successfully created

How to apply application

HOW TO APPLY APPLICATION

Apply-Application-Step-1

Step-1

Go to Booking

Apply-Application-Step-2

Step-2

Press + Button

Apply-Application-Step-3

Step-3

Select the object of application

Apply-Application-Step-4

Step-4

Application rules & regulation

Apply-Application-Step-5

Step-5

Application in pending, once applicant’s pay for the deposit then only will be approve by MO

Apply-Application-Step-6

Step-6

Once paid the deposit, MO will approved the application. Applicant’s will receive notification

Apply-Application-Step-7

Step-7

Application Approved

How to view unpaid invoice

HOW TO VIEW UNPAID INVOICE

View-Unpaid-Invoice-Step-1

Step-1

Press Payment button

View-Unpaid-Invoice-Step-2

Step-2

Select the paid bill to view

View-Unpaid-Invoice-Step-3

Step-3

Press the Invoice INV-Z-204520 to view

View-Unpaid-Invoice-Step-4

Step-4

Here is the unpaid INV-Z-204520

How to view paid invoice & receipt

How to make payment

HOW TO VIEW PAID INVOICE & RECEIPT

View-paid-Invoice-Step-1

Step-1

Press Payment button

View-paid-Invoice-Step-2

Step-2

Press History button to view
the Payment Receipt

View-paid-Invoice-Step-3

Step-3

Press RECP-100070 in blue link
to view the payment

View-paid-Invoice-Step-4

Step-4

Here are the Invoice you been
paid. Download and save in
your phone or computer

Send the QR Code via

Whatsapp (example)

Step-9

Select your friend who will visit

Step-10

QR Code link is paste to the
Whatsapp and press send

Step-11

HOW TO MAKE PAYMENT

Make-Payment-Step-1

Step-1

Press Payment button

Make-Payment-Step-2

Step-2

Select the Invoice to pay

Step-3

Press Pay button will connect
to the payment gateway

Make-Payment-Step-3

How to vie SOA

How to add feedback

HOW TO VIEW SOA (STATEMENT OF ACCOUNT)

View-SOA-Step-1

Step-1

Press the Payment button

View-SOA-Step-2

Step-2

Press SOA Button

View-SOA-Step-3

Step-3

Choose the Month of SOA (example September), then Press SET

View-SOA-Step-3.5

Step-4

View-SOA-Step-4

Press View

View-SOA-Step-5

Step-5

Press Download

View-SOA-Step-5.5

HOW TO ADD FEEDBACK

Add-Feedback-Step-1

Step-1

Press feedback button

Add-Feedback-Step-2

Step-2

Press “+” button

Add-Feedback-Step-3

Step-3

Fill in your feedback and
upload photo (if any) –
Choose private to send to Admin

Add-Feedback-Step-4

Step-4

Once done Press Save button

How to do pre-register for visitor (single entry)

HOW TO DO PRE-REGISTER FOR VISITOR
(SINGLE ENTRY)

Visitor-Step-1

Step-1

Press Visitor button

Visitor-Step-2

Step-2

Press “+” button

Visitor-Step-3

Step-3

Insert visitor details (for the time please select the time can reach otherwise this QR code will be invalid due to the time is over)

Visitor-Step-4

Step-4

You can tick √ to set as favourite visitor and press Save button

Visitor-Step-5

Step-5

Press Confirm Button

Visitor-Step-6

Step-6

Press Confirm to share

the QR Code

Visitor-Step-7

Step-7

Send the QR Code via

Whatsapp (example)

Visitor-Step-8

Step-8

Select your friend who will visit

Step-9

Visitor-Step-9

QR Code link is paste to the
Whatsapp and press send

Step-10

QR Code is sent

Visitor-Step-10

Step-11

Visitor will receive this QR Code. Only can use for 1 time. Do not share to others, once been used cannot be scan anymore and need to create again

Visitor-Step-11

How to add favourite list for visitor

HOW TO ADD FAVOURITE LIST FOR VISITOR

Favourite-Visitor-Step-1

Step-1

Press Visitor Button

Favourite-Visitor-Step-2

Step-2

Press + Button

Phone-with-interface_Favourite-Visitor-Step-3

Step-3

Press on the word Visitor Name*

Favourite-Visitor-Step-4

Step-4

Press + Add button to add for
favourite visitor

Favourite-Visitor-Step-5

Step-5

Key in visitor details,
then press Save

Favourite-Visitor-Step-6

Step-6

Press Confirm

Favourite-Visitor-Step-7

Step-7

Next time can choose from Visitor Name to find the favourite list. This will auto fill up the visitor details. No need to key in every time.

HOW TO FIND FAVOURITE LIST

Find-Favourite-List-Step-1

Step-1

Press Visitor button

Find-Favourite-List-Step-2

Step-2

Press + Button

Find-Favourite-List-Step-3

Press on the word Visitor Name *

Step-3

Find-Favourite-List-Step-4

Press App Favourites

Step-4

How to find favourite list

HOW TO SHARE THE EVENT REGISTRATION LINK

Share-Event-Registration-Link-Step-1

Step-1

Press Event button

Share-Event-Registration-Link-Step-2

Step-2

Press Share Registration Link

Share-Event-Registration-Link-Step-3

Select the Visitor Type, Key in Name, Contact and Vehicle No. then Press Register

Step-3

Share-Event-Registration-Link-Step-4

Step-4

Share-Event-Registration-Link-Step-5

Press OK to confirm the registration

Step-5

Share-Event-Registration-Link-Step-6

Save or Screenshot this QR image.
To show the Security Guard when Check In

Step-6

EVENT REGISTRATION CLOSED (exceed the limit of registration)

Share-Event-Registration-Link-Step-7

Visitor need to inform the owner to create a new event

Step-7

How to add new event for a group of visitor

HOW TO ADD NEW EVENT FOR A GROUP OF VISITOR

Add-New-Event-Step-1

Step-1

Press Visitor Button

Add-New-Event-Step-2

Step-2

Press event

Add-New-Event-Step-3

Step-3

Press + Button to Add New Event.

Add-New-Event-Step-4

Step-4

Key in the Event Name, Description, select the Date & Time. If you want to set for Limit Registration then need to ✔ and key in Limit Numbers example: 20 (After exceeding this limit this event is closed for register).

Add-New-Event-Step-5

Step-5

Add-New-Event-Step-6

Step-6

Press Confirm button to
Add New Event.

Add-New-Event-Step-7

Step-7

Press Confirm button to
Share Registration Link.

Add-New-Event-Step-8

Step-8

Select the social media that you wish to send the link.

Add-New-Event-Step-9

Step-9

Add-New-Event-Step-10

Step-10

Send the Event Link to the group.

HOW TO ADD SOS LINK (ALERT NEIGHBOUR)

Add-SOS-Link-Step-1

Step-1

Press Menu

Add-SOS-Link-Step-2

Step-2

Press SOS Link

Add-SOS-Link-Step-3

Step-3

Press + button

Add-SOS-Link-Step-4

Step-4

Select the House Unit, key in mobile number that registered in M4U system.

Add-SOS-Link-Step-5

Step-5

Press Confirm

Add-SOS-Link-Step-6

Step-6

Press OK

Add-SOS-Link-Step-7

Step-7

Waiting your neighbour to accept the request

Add-SOS-Link-Step-8

Step-8

Once received notification “SOS Alert Now Linked” meaning your Neighbour has accepted.

Add-SOS-Link-Step-9

Step-9

Click Linked button

How to share the event registration link

How to add SOS Link (Alert neighbour)

HOW TO CANCEL SOS LINK

Cancel-SOS-Link-Step-1

Step-1

Press Menu

Cancel-SOS-Link-Step-2

Step-2

Press SOS Link

Cancel-SOS-Link-Step-3

Go to Linked to select the neighbour wish to cancel

Step-3

Cancel-SOS-Link-Step-4

Step-4

Press Cancel SOS Linked

Cancel-SOS-Link-Step-5

Press OK

Step-5

Cancel-SOS-Link-Step-6

Step-6

HOW NEIGHBOUR TO ACCEPT THE
SOS LINK REQUEST

Accept-SOS-Link-Request-Step-1

Step-1

Press Menu

Accept-SOS-Link-Request-Step-2

Step-2

Press SOS Link

Accept-SOS-Link-Request-Step-3

Step-3

Press the Pending request

Accept-SOS-Link-Request-Step-4

Step-4

Press Accept the SOS Link

Accept-SOS-Link-Request-Step-5

Step-5

Press OK to Update the SOS Link

HOW TO RESET PASSWORD

Reset-Password-Step-1

Step-1

Press forget password

Reset-Password-Step-2

Step-2

Key in Email Address and
Username then press CONTINUE

Reset-Password-Step-3

Step-3

Press Yes to Confirm
Reset Password

Reset-Password-Step-4

Step-4

Press OK then check your mailbox for a temporary password

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